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    • Privacy Notice

    Agencia Digital ZC, located at Río Lerma 94, Col. Cuauhtémoc, Del. Cuauhtémoc, C.P. 06500, in Mexico City, Mexico, and with the email address contacto@zarzuela.com.mx, is responsible for the use and protection of your personal data, and we inform you of the following:

    For what purposes will we use your personal data?

    The personal data we collect from you will be used for the following purposes, which are necessary for the service you request:

    • To exchange information between parties
    • To fulfill the stipulated work plans

    Additionally, we will use your personal information for the following secondary purposes, which are not necessary for the requested service but allow us to provide better service:

    • Marketing or advertising
    • Commercial prospecting

    If you do not wish your personal data to be used for these secondary purposes, please indicate below: I do not consent to the use of my personal data for the following purposes: [ ] Marketing or advertising [ ] Commercial prospecting

    Refusal to use your personal data for these purposes will not be a reason for us to deny the services and products you request or contract with us.

    What personal data will we use for these purposes?

    To carry out the purposes described in this privacy notice, we will use the following personal data:

    • Identification data
    • Contact data
    • Employment data
    • Academic data
    • Immigration data

    With whom do we share your personal information and for what purposes?

    We inform you that your personal data is shared within the country with the following individuals, companies, organizations, or authorities other than us, for the following purposes:

    • Recipient of personal data: Operational staff
    • Purpose: To carry out the activities of the commercial brand
    • Requires consent: Yes

    How can you access, rectify, or cancel your personal data, or object to its use?

    You have the right to know what personal data we hold about you, what we use it for, and the conditions of its use (Access). You also have the right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); to have it deleted from our records or databases when you consider it is not being used properly (Cancellation); and to object to the use of your personal data for specific purposes (Objection). These rights are known as ARCO rights.

    To exercise any of the ARCO rights, you must submit your request through the following means: Email: contacto@zarzuela.com.mx

    Regarding the procedure and requirements for exercising your ARCO rights, we inform you of the following:

    • How can the data subject and, if applicable, their representative prove their identity and legal representation? Email: contacto@zarzuela.com.mx
    • What information and/or documentation must the request contain? Full name, phone number and/or email address, and an express request to exercise ARCO rights
    • How many days will it take to respond to your request? 72 hours
    • By what means will we communicate the response to your request? Email: contacto@zarzuela.com.mx
    • In what formats can the requested personal data be reproduced? Email: contacto@zarzuela.com.mx

    We provide the following forms or systems to facilitate the exercise of ARCO rights: Email: contacto@zarzuela.com.mx

    For more information about the procedure, we offer the following means: Email: contacto@zarzuela.com.mx

    Contact details of the person or department responsible for handling ARCO rights requests:

    • Name of the person or department: General Management
    • Address: Río Lerma 94, Col. Cuauhtémoc, Del. Cuauhtémoc, C.P. 06500, Mexico City, Mexico
    • Email: contacto@zarzuela.com.mx
    • Phone number: +52 55 55910848

    You may revoke your consent for the use of your personal data

    You may revoke the consent you have given us for the processing of your personal data. However, please note that in some cases we may not be able to fulfill your request or stop the use immediately, as we may be legally required to continue processing your data. Also, consider that for certain purposes, revoking your consent may mean we can no longer provide the requested service or may end your relationship with us.

    To revoke your consent, you must submit your request through the following means: Email: contacto@zarzuela.com.mx

    Regarding the procedure and requirements for revoking your consent, we inform you of the following:

    • How can the data subject and, if applicable, their representative prove their identity and legal representation? Email: contacto@zarzuela.com.mx
    • What information and/or documentation must the request contain? Full name, official photo ID, and relevant data
    • How many days will it take to respond to your request? 72 hours
    • By what means will we communicate the response to your request? Email: contacto@zarzuela.com.mx

    For more information about the procedure, we offer the following means: Email: contacto@zarzuela.com.mx

    How can you limit the use or disclosure of your personal information?

    To limit the use and disclosure of your personal information, we offer the following means: Send an email to contacto@zarzuela.com.mx

    Use of tracking technologies on our website

    We inform you that our website uses cookies, web beacons, and other technologies through which we can monitor your behavior as an internet user and provide you with a better service and browsing experience. The personal data collected through these technologies will be used for the following purposes:

    • Statistical analysis of information (Google Analytics, Pixel, etc.)

    The personal data obtained through these tracking technologies includes:

    • User’s preferred language
    • User’s region
    • User’s browser type
    • User’s operating system type
    • Date and time of session start and end
    • Ads viewed by the user
    • Shopping page lists and consumption habits

    How can you learn about changes to this privacy notice?

    This privacy notice may undergo modifications, changes, or updates due to new legal requirements; our own needs for the products or services we offer; our privacy practices; changes in our business model; or other reasons.

    We are committed to keeping you informed about changes to this privacy notice through: Publication on the website www.agenciadigitalzc.com

    The procedure through which notifications about changes or updates to this privacy notice will be made is: Announcement posted on the website

    Last updated: January 1, 2024